Security at Pactima
Security Is Our Top Priority
The security and privacy of customer data is not something we take lightly. We have industry-leading security standards and infrastructure in place to protect you and your clients.
Data Residency
Data residency guarantees that the data we collect and store never leaves Canada. We’ll never let our hosted data leave the country or be subject to new and different regulations. With Pactima, you can be confident that the Canadian laws in place to keep your information safe will always apply to anything collected using our platform.
Data Protection
Any data stored with Pactima is protected in encryption at rest and in transit. Use of firewall and every protected request authenticated against the requester's access token every time a request is made. All communications use TLS (Transport Layer Security) encryption. Data is stored and encrypted at rest using AES 256-bit encryption.
Data Deletion and Retention
We follow a standard 7 year policy, unless requested by the user for deletion. At request, the user can remove all customer data and audit trials.

Documents under legal hold or belonging to multiple parties can be deleted once hold is removed or agreement by other owners.
Payment Card Industry Compliance
All payments are processed through our payment provider (Stripe) meet full compliance criteria. Credit card information is never stored on Pactima computer servers.
Optional Two Factor Authentication
Enable two-factor authentication to add an extra layer of security and assurance during your authentication.

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